Terms & Conditions

Rental Policy:

All rent, deposit and delivery amounts are collected prior to the rent period starting The product needs to be return at the end of the rental period or can be renewed based on availability and customer requirement.

Shipping Policy:

Event Rental Master reserves the right to cancel or change the shipping timing of any order with a prior intimation and Event Rental Master will not be responsible for any loss accrued due to the delay in shipping the rental products or due to the cancelation of the delivering the rental products.

Return Policy:

Rented items can be return at the time of delivery if the item is not the same as described by the salesperson, or on a label or sign, or in an advertisement, or does not match the sample they were shown;

Quality Check:

In order to ensure top quality customer experience, we do a quality check on orders dispatched at our end. If we find any fault in the product(s) in your order, we reserve the rights to cancel the order partially or fully. On such cases, we shall notify you about the same.

Refund and cancellation Policy:

For any booked order customer can cancel that order 48 hours prior to the delivery time and in case customer cancel the order later than 48 hours prior to the delivery time customer will be charged 25% of the order value unless in case of Compelling circumstances